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Customer Service Training 101: Quick and Easy Techniques That Get Great Results

Evenson, 2010
224 cтр.


Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely >>>

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Improving Your Project Management Skills

Richman Larry, 2010
320 cтр.


Each year, project managers, certified Project Management Professionals (PMPs(R)) and other project-focused professionals from all over the country enroll in the American Management Association's project management seminars. Based on one of the most >>>

483,00 грн. -13%
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Go Google: 20 Ways to Reach More Customers and Build Revenue with Google Business Tools

Holden, 2010
356 cтр.


Google is not only the search engine of choice for millions of users, it is an immensely powerful tool for savvy businesspeople who know how to use its advanced features. "Go Google" is a comprehensive guide to everything readers need to know about >>>

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Career Match

Zichy, 2011
256 cтр.


"Career Match" is a one-of-a-kind guide that uses the author's revealing 10 minute self-assessment to help people discover their ideal work. Featuring in-depth chapters for each personality type, the book shows readers how to find a career that fits >>>

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Blog Rules: A Business Guide to Managing Policy, Public Relations, and Legal Issues

Flynn, 2011
224 cтр.


"From the millions of people with a conviction or cause they're eager to share with like-minded readers, to the thousands of corporations looking for a more effective and reliable way to build trust-based relationships with their customers, it's no >>>
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